Not bad - Anonymous employee Interface Systems Employee Review

3.0
Dec 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved almost everyone I worked with. Large amount of vacation and sick time.

Cons

Expanded customer base too quickly, leading to massive increase in work load for all departments, and bottlenecks due to influx of new accounts. Increased call center staff but reluctant to increase staffing in other areas. High turnover, especially in call center. Outsourced customer facing help desk to India after obtaining large client deal.

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Interface Systems Response
7y
Thank you for providing feedback and your 5 years of service to Interface.

Explore other reviews about Interface Systems

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome talent acquisition team, great onboarding process, thorough and broad introduction process to meet the entire team and a very welcoming and supportive organization as a whole. Leadership is extremely visible, involved and supportive.

Cons

None to be noted thus far.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The front line workers are fantastic. Most are willing to go above and beyond to get the job done, and pitch in when things go wrong (as they often did). 2. Many jobs can be done remote, which is great for families and employees 3. Health care was very good and low cost for employees

Cons

1. There was an incredible amount of micro-managing 2. Metrics consumed a good part of your day, but rarely added much value 3. Project managers viewed as glorified administrators, and were often the scape goat when things went wrong.

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Interface Systems Response
1mo
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers, benefits, and remote work flexibility. We’re sorry to hear other parts of your experience did not meet expectations. Your comments around process, communication, metrics, and support for project managers are valuable and will be shared with the appropriate leadership teams for review.
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