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      Interface Systems

      Engaged Employer

      Interface Systems reviews

      A dead end - Field Service Technician Interface Systems Employee Review

      1.0
      May 15, 2019
      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexibility of time offwas a good point to being here.

      Cons

      Management above the branch level has no clue what's going on. Most of the project managers are in over their heads. The company states it promotes from within, and they do, as long as you can access the company site...which is secured and can be accessed from the office...but management tells you to stay out of the office. The help desks they make you use have incredibly long wait times (average is three hours on a simple call). There is a complete lack of training. Recent shake up in upper management roles.

      avatar
      Interface Systems Response
      7y
      Thank you for taking the time to write such a detailed review. I will definitely share this information with the operations team. I am so sorry you had such a negative experience. We place great value in our field technical staff and we appreciate the great job they do taking care of our customers. 10 years is a long commitment on your part and I thank you for your service. I only wish I would have been given the opportunity to talk to you before you left the company.

      Explore other reviews about Interface Systems

      5.0
      Jul 7, 2026
      National account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome talent acquisition team, great onboarding process, thorough and broad introduction process to meet the entire team and a very welcoming and supportive organization as a whole. Leadership is extremely visible, involved and supportive.

      Cons

      None to be noted thus far.

      3.0
      May 8, 2026
      Project management office (pmo)
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The front line workers are fantastic. Most are willing to go above and beyond to get the job done, and pitch in when things go wrong (as they often did). 2. Many jobs can be done remote, which is great for families and employees 3. Health care was very good and low cost for employees

      Cons

      1. There was an incredible amount of micro-managing 2. Metrics consumed a good part of your day, but rarely added much value 3. Project managers viewed as glorified administrators, and were often the scape goat when things went wrong.

      avatar
      Interface Systems Response
      1mo
      Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers, benefits, and remote work flexibility. We’re sorry to hear other parts of your experience did not meet expectations. Your comments around process, communication, metrics, and support for project managers are valuable and will be shared with the appropriate leadership teams for review.
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