A fun place to work, but pay could be better - Dealer Relations Internet Brands Employee Review

4.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

I like that Internet Brands/CarsDirect is a casual Workplace. Being able to show up in what's comfortable,rather than a suit just for the sake of wearing a suit allows me the opportunity to focus on the work in front of me. Plus, in my job I am on the phone with clients, face to face presentations would be another thing entirely. I also enjoy the flexible hours. We are given the opportunity to choose our own schedule. I deal with many clients on the east coast who are 3 hours ahead of me, so working an earlier shift is beneficial in my contacting them. In addition, it allows me a better work/life balance as I leave work earlier than I would if I worked a typical 9 to 5 schedule. El Segundo is convenient to many areas in & around LA, thus making is easy to draw employees from many areas. Plus it puts me in a great position for many errands I may be running after my regular workday.

Cons

Communication of new programs & relevant industry information could be better. Meetings are held sporadically in my department, sometimes at the beginning of the month, sometimes later in the month and sometimes not at all. Apparently raises are not considered for the first 3 years, I have never heard of this practice before. I have always been given performance reviews & raises annually at every other place I have worked prior to CarsDirect/Internet Brands. In addition, the Dealer Relations department does not get medical benefits for the first 6 months of employment, although other departments start benefits at 1 & 3 months.

Explore other reviews about Internet Brands

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent place to work. Flexible hours.

Cons

None that i can think of

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Senior AI leadership was a strength. The work was interesting, the projects were meaningful, and analysts were given room to experiment with AI systems, automation, and internal tooling. Leadership appeared to understand the strategic value of AI and created opportunities for analysts to build.

Cons

My experience with the AI analyst team was substantially worse. The team was largely early-career, and the culture was insular, political, and weak at direct communication. Concerns that could have been addressed through ordinary professional feedback were instead discussed among coworkers and escalated through management channels without first being raised with the person involved. In practice, informal alliances and interpersonal perception appeared to carry more weight than transparent feedback or demonstrated work. I also observed frequent private criticism of management, compensation, coworkers, and hiring decisions from people who remained outwardly cordial with the same individuals they criticized. That made it difficult to distinguish genuine professional relationships from surface-level ones. The team’s technical maturity was uneven. Some analysts were capable and thoughtful, but I also saw credentialism, textbook reasoning, and confidence that exceeded practical experience. Employees entering this team should not assume that coworkers will communicate concerns directly, represent them fairly when absent, or evaluate disagreements strictly on the merits of the work. Prospective employees should separate the AI opportunity from the analyst team culture. The work can be interesting, and senior leadership can provide real opportunity, but this is not a team I would enter casually. Document important interactions, ask for feedback directly, keep boundaries clear, and do not assume silence means alignment. In this environment, concerns may matter most when they are not being raised to you directly. I would consider working for the right leader at Internet Brands again. I would not work with this analyst team again. The pattern was too much backchanneling, too little candor, and too many people acting differently in private than they did in public.

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