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      Intertek

      Engaged Employer

      Intertek reviews

      customer service officer - Customer Service Officer Intertek Employee Review

      2.0
      Nov 4, 2016
      Customer service officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      free working atmosphere and nice colleagues.

      Cons

      bad ERP. Worse computer to use. Do every thing VERY inefficiently. everybody work over 10 hours since we need to print everything, and using WORD98 EXCEL98.

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      5.0
      Jun 14, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with.. and great opportunities to grow

      Cons

      Requires a lot of dedication and long working hours

      avatar
      Intertek Response
      1d
      Thank you for the wonderful feedback! We're so glad to hear that you feel supported and see opportunities for growth within the company. One of our top priorities is investing in our people, and it's rewarding to hear that it’s making a difference. We look forward to seeing your continued success at Intertek!
      2.0
      Jun 5, 2026
      Project engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good group of people in local office.

      Cons

      Stuck in the past. Unwilling to consider updating methods or procedures. "We've done it this way for 30 years and it has worked." Sales relies upon project engineers to do most of their work for them. When volume of work is slow that becomes the engineers responsibility to go find new clients. Can't reliably pay the most basic of utility bills on time. I've seen the power cut off 2x and the gas this past winter.

      avatar
      Intertek Response
      5d
      Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience with our management team didn’t meet expectations. We’re actively working on improving communication channels and leadership training to better support our employees. We'd like to gather more details. Could you please send us a private message at IntertekHRUSA@intertek.com, and include your name, phone number, email address, and location? Thank you.
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