Total Quality not Assured - Test Engineer Intertek Employee Review

2.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work colleagues up to the team lead level all bonded together becuase of the gallows-humor conditions near the end of the month.

Cons

Had I read the Engineer-titled reviews on this site I would not have accepted this position. Depending on the department you join, you will be given a multitude of projects that were worked on by frustrated engineers who left the company because they couldn’t take it anymore. You will be berated by management and the clients for not delivering upon impossible expectations. A lot of the engineers who stay regularly put in 15 - 20 hours of unpaid overtime near the end of the month, including weekends. If this is your first entry-level job outside of college in engineering you will be thrown into the water and told to sink or swim. Most drown and leave burned out. Ironically, this is a great first job out of college to see what your strengths and weaknesses are; very tight deadlines, multitasking projects with little to no prior documentation, and hitting billing requirements is the name of the game here. Communication across departments is very poor and almost nobody in a senior position above the team lead level communicates with the engineers and technicians. Turnover for engineers is among the highest I’ve ever heard of for a US company. My division was comprised of 80% whom were there less than a year. This led to a lack of understanding the business processes - there is no training here - and meant clients were starting to jump ship because of subpar results. For an industry that relies on experienced, trained engineers to make sure our society’s products are safe and reliable, this company, in my opinion, cannot deliver on the whole. The engineers who do stay longer than a year or two are some of the brightest people I’ve worked with, but they are the minority in this company. I will always look at the ETL mark on products I buy differently from my time here.

Explore other reviews about Intertek

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with.. and great opportunities to grow

Cons

Requires a lot of dedication and long working hours

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Intertek Response
6d
Thank you for the wonderful feedback! We're so glad to hear that you feel supported and see opportunities for growth within the company. One of our top priorities is investing in our people, and it's rewarding to hear that it’s making a difference. We look forward to seeing your continued success at Intertek!
2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good group of people in local office.

Cons

Stuck in the past. Unwilling to consider updating methods or procedures. "We've done it this way for 30 years and it has worked." Sales relies upon project engineers to do most of their work for them. When volume of work is slow that becomes the engineers responsibility to go find new clients. Can't reliably pay the most basic of utility bills on time. I've seen the power cut off 2x and the gas this past winter.

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Intertek Response
1w
Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience with our management team didn’t meet expectations. We’re actively working on improving communication channels and leadership training to better support our employees. We'd like to gather more details. Could you please send us a private message at IntertekHRUSA@intertek.com, and include your name, phone number, email address, and location? Thank you.
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