Pros
Many people that work there are very sweet The work isn't hard, easy to learn
Cons
Once you start taking calls, you start getting yelled at. Not always, just a LOT After being there a while you find that you have to lie - no this doesn't happen often [but it does] Most of the sales people tell the customer what they want to hear, they know that once the device is installed, they never have to talk to the customer again. You are timed on your calls. Which anyone can do if they don't really help the customer. The OPEN DOOR policy means Don't go over your bosses head or talk to other managers about something being wrong. The customers may want to talk to a manager but maybe your boss doesn't want the call When the person is setup to end their time with the device the system messes up the taxes.
