We help more than customers. We help create a safer society. - Customer Service Supervisor Intoxalock Employee Review

5.0
Sep 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The people I work with are exceptional. Our leadership is unmatched. My team is passionate about a job well done and see the bigger picture. They know what they do helps keeps their loved ones safe. They also understand as a team we share in success and our obstacles together. The team work is spectacular. It is also a company which strives to perpetually go above and beyond to create an inclusive environment.

Cons

I have spent several decades leading customer service teams in various industries. I have had plenty of cons from my jobs IN THE PAST. The best decision I've made was to come to Intoxalock. The only con is if you are not a team player and you are not willing to commit to excellence then this will not be the job for you. You need to have the ability to de-escalate customers while showing our customer you are wanting to be their ally for their success. If you enjoy being on a team and supporting your team then you will find yourself in a very satisfying position.

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Intoxalock Response
4y
We are so appreciative of your feedback ! Our goal is to create a top work place for all team members (and that may be why we just won a Top Workplace Award)!

Explore other reviews about Intoxalock

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of internal promotion opportunities.

Cons

You are always busy and the pace is fast.

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Intoxalock Response
1mo
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best experience possible.
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic mission and staff that cares.

Cons

Disorganized leadership. Lack of strategic vision or if present lack of communication across teams.

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Intoxalock Response
1mo
Thank you for taking the time to share your thoughts with us. We value all perspectives and believe every review helps us better understand the employee experience.
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