If you just need a job... they hire just about anyone with a pulse. - Customer Service Representative (CSR) Intoxalock Employee Review

2.0
Dec 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is "fair". If you have the ability to meet the metrics of the job? You can make okay money.

Cons

The QA is horrible. 5 pages for an 8 minute call. They blame you if you don't get enough calls. The job is toxic. They want you to rob the customer by not allowing you to "waive" fees that should be waived.

Explore other reviews about Intoxalock

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of internal promotion opportunities.

Cons

You are always busy and the pace is fast.

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Intoxalock Response
1mo
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best experience possible.
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic mission and staff that cares.

Cons

Disorganized leadership. Lack of strategic vision or if present lack of communication across teams.

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Intoxalock Response
1mo
Thank you for taking the time to share your thoughts with us. We value all perspectives and believe every review helps us better understand the employee experience.
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