Incredible Innovation and Culture - Group Manager Intuit Employee Review

5.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Very strong culture of innovation and inclusion. Regardless of your job function, there is an expectation that you are always looking to innovate and create an awesome experience for every aspect of the company.. internal employees and call center agents all the way through to end customers. The pace of change is incredible and along with it opportunities to change and grow. Business leaders are highly engaged and visible throughout the organization.

Cons

Can get very hectic during tax season as everyone pitches in to deliver a flawless tax season. In addition, the shadow of a culture where everyone has a voice means that decisions are often revisited

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, Good staff lots of benefits

Cons

Little room to grow unless you are relocating

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office Perks: Free gluten-free lunch on Wednesdays, along with free snacks and coffee.

Cons

Zero Real Training: They do not properly train you for the actual job. The training is completely rushed and horrible, leaving you highly unprepared for the actual workflows. Complete Isolation from Management: You are entirely on your own. You will almost never actually meet with your team lead or management for constructive guidance. The "Hunger Games" Culture: The entire operation is completely unorganized and highly unprofessional. You are constantly reminded that you are easily replaceable, creating a toxic, high-stress atmosphere where everyone is walking on eggshells. Absurd Case Metrics & Restricted Breaks: The job is run like a jail. They actively discourage you from taking your legally allowed breaks and expect you to process complex cases back-to-back with zero breathing room. Unethical Directives on Fraud: Shockingly, there are instances where you are actively encouraged to keep fraudulent accounts open rather than properly securing them, which goes against basic compliance integrity. Forced Scheduling & Lack of Agency Support: Management will force you into late schedules with no flexibility. The Blindside Firing: There is zero job security here. If they decide they are done with you, they will simply call your staffing agency behind your back and fire you with absolutely no explanation, leaving you completely blindsided and locked out of your systems without warning.

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