Outstanding place to work. - Senior Software Manager Intuit Employee Review

5.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Intuit is very open about it's core values as a company, and day to day decisions are made that reflect these core values. Most focus is in solving for our customers and our employees. When a decision is made, its made based on improving customer satisfaction and employee productivity. I've grown more as a leader in my first year at Intuit than I did in 7 years prior. Leaders invest time and energy in developing the employees, training is available and encouraged, and our time is respected. Innovation is highly encouraged, with time allocated for innovation projects and periodic contests/events around innovation.

Cons

Some decisions could be made faster

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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