Mint's division of Intuit is being mis-managed and losing talent and opportunities to capitalize - Anonymous employee Intuit Employee Review

2.0
Mar 25, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mint has lots of potential to grow, innovate and dominate. It still has a great talent in engineering and operations. And it has a head start against competition.

Cons

The executive staff at Mint focussed on exposing the product to Canada but was not ready to deal with the code complexities it created, ROI was not worth it. They totally missed the significance of Mobile and where ill-prepared when start-ups challenged them in that space. The executive strategy of turning features out fast continues to grow users but ignors quality issues that fail to convert users to active users. The executive staff has not resolved the talent drain issue resulting from the aquisition by Intuit. It seems that the the executive staff brought over from the Mint acquisition was not up to the challenge and the inside promotions to replace the existing executives was premature..

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5.0
Jul 15, 2026
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CEO approval
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Pros

Good training, Good staff lots of benefits

Cons

Little room to grow unless you are relocating

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office Perks: Free gluten-free lunch on Wednesdays, along with free snacks and coffee.

Cons

Zero Real Training: They do not properly train you for the actual job. The training is completely rushed and horrible, leaving you highly unprepared for the actual workflows. Complete Isolation from Management: You are entirely on your own. You will almost never actually meet with your team lead or management for constructive guidance. The "Hunger Games" Culture: The entire operation is completely unorganized and highly unprofessional. You are constantly reminded that you are easily replaceable, creating a toxic, high-stress atmosphere where everyone is walking on eggshells. Absurd Case Metrics & Restricted Breaks: The job is run like a jail. They actively discourage you from taking your legally allowed breaks and expect you to process complex cases back-to-back with zero breathing room. Unethical Directives on Fraud: Shockingly, there are instances where you are actively encouraged to keep fraudulent accounts open rather than properly securing them, which goes against basic compliance integrity. Forced Scheduling & Lack of Agency Support: Management will force you into late schedules with no flexibility. The Blindside Firing: There is zero job security here. If they decide they are done with you, they will simply call your staffing agency behind your back and fire you with absolutely no explanation, leaving you completely blindsided and locked out of your systems without warning.

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