Pros
Amazing benefits and great pay Provides 1 week of paid time per year to focus on community work CEO (Brad Smith) is smart, genuine, and provides clear direction for business Diverse workforce; people are treated as equals regardless of gender, race, sexual orientation, etc. Customer feedback is highly regarded and used to drive decisions Employees are treated with respect (with a few exceptions)
Cons
Innovation and growth are near-impossible since BI support is stretched unbearably thin Very few positions are filled from within - regardless of internal talent Employees are rewarded or hired based on cronyism and the ability to generate PowerPoint presentations rather than on producing actual results Work-life balance is preached, but not practiced Too many meetings