1.0
Nov 12, 2018
Current employee, more than 1 year
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
As many hours as you want during tax season. Low pay for the work. You're better off getting a PTIN and doing returns for clients.
Cons
Some of the customer calls are extremely rude. You'll encounter people who are serious idiots and you have to talk them through their problems and concerns. Managers can get in the weeds and not assist you with difficult calls. No work after tax season until the next year. Depending on your manager, the job can be fun to do or a horrible experience. If the manager is rude or condescending (like you supposed to know everything about the tax code) sometimes you're chastised for asking questions.