Good values; with a couple of exceptions, an excellent place to work. - Performance Coach Intuit Employee Review

5.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Strong core values, generally pretty open communication from senior management. You can still feel some of the presence of Scott Cook's original vision. Benefits packages is excellent, including lots of vacation. Good work/life balance, and the values, when lived up to, are first class. Change is constant, which can be good: avoids stagnation, fiefdoms, etc. Always new things going on.

Cons

Outsourcing - this doesn't fit in with Intuit's core values (#3 Its the people), but rather than openly deal with the issue, it has become a taboo topic. Every time another job is outsourced, they say it is a "business decision", which has become code for "it saves us money". Don't dare ask about it, though. Layoffs - Steve Bennett came from GE and brought the annual and semi-annual layoffs. This too doesn't fit in with the Intuit values. Steve has left, but the layoffs live on. If you want to dump the bottom 10% of your employees, it would be more honest to fire them for poor performance (Intuit value #1, Integrity without compromise).

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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