Good Company with Serious Pitfalls - Sales Operations Intuit Employee Review

3.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule if needed. Good benefits and perks. Positive attitude on problem solving. Healthy business.

Cons

Lack of structure, process and strategic planning in business units. Extreme focus on tactical matters, with rewards tied to those. Impossible to do a good job in supporting roles (e.g. Sales Ops) due to lack of process and structure. Employees tend to play the company values card to cover inefficiencies in their work. Ratings are based on feedback, which is good, except feedback is often tied to how happy an internal customer is vs. how effective one is in their job. Large % of employees have been around for over 10 years, making change hard.

Explore other reviews about Intuit

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, Good staff lots of benefits

Cons

Little room to grow unless you are relocating

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office Perks: Free gluten-free lunch on Wednesdays, along with free snacks and coffee.

Cons

Zero Real Training: They do not properly train you for the actual job. The training is completely rushed and horrible, leaving you highly unprepared for the actual workflows. Complete Isolation from Management: You are entirely on your own. You will almost never actually meet with your team lead or management for constructive guidance. The "Hunger Games" Culture: The entire operation is completely unorganized and highly unprofessional. You are constantly reminded that you are easily replaceable, creating a toxic, high-stress atmosphere where everyone is walking on eggshells. Absurd Case Metrics & Restricted Breaks: The job is run like a jail. They actively discourage you from taking your legally allowed breaks and expect you to process complex cases back-to-back with zero breathing room. Unethical Directives on Fraud: Shockingly, there are instances where you are actively encouraged to keep fraudulent accounts open rather than properly securing them, which goes against basic compliance integrity. Forced Scheduling & Lack of Agency Support: Management will force you into late schedules with no flexibility. The Blindside Firing: There is zero job security here. If they decide they are done with you, they will simply call your staffing agency behind your back and fire you with absolutely no explanation, leaving you completely blindsided and locked out of your systems without warning.

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