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      Intuit

      Engaged Employer

      Intuit reviews

      Great place to work, new leader is on track, but change management struggles - Senior Project Manager Intuit Employee Review

      4.0
      Jul 26, 2008
      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intuit is a Market leader which is innovative and progressive with a focus on process rigor. This company has tremendous values and a casual, comfortable culture. Intuit practices what it preaches in how it keeps up with updated technology and is adamant about keeping the pace with the global market place.

      Cons

      There is a history of excessive change and reorganizations which often leads to a decrease in effective, long-term outcomes. As is the pattern with other similar technology firms, Intuit is engaged in moving a large portion of their call center functions to outsourcers, which is reducing jobs available within the US.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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