Great company to work at, but slow as molasses to get things done and lead the market - Director, Web Marketing Intuit Employee Review

3.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility of work schedule and the ability to allow employees the empowerment to work from home. Additionally, everyone is very willig to help each other. Great place for collaborating on projects.

Cons

(1) Lack of career development opportunities for Directors and above. (2) Inability to react quickly to market and customer needs (3) lack of innovative ideas outside of core product offerings prohibiting the company's ability to grow at >30% YOY growth and (4) the biggest issue with management is that there is the mindset to "create a plan to get a plan, which correlates back to the second point listed above.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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