Customer Service Representative - Customer Service Representative (CSR) Intuit Employee Review

5.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Dealing with clients on a daily basis

Cons

I was having to contact clients on negative issues.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of great, smart, hard working people to work with! There are learning resources and opportunities to take ownership

Cons

Systems and reporting could use some improvements

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and good people

Cons

Culture has shifted drastically. The expectation now is do more for less. What used to be above and beyond is now just achieving expectations. You're expected to absorb the work of everyone let go. You do 4 peoples' jobs, but the concept of promotions or pay raises is out of the question. Trust from customers and employees toward leaders is completely broken. The only prosperity being powered is the prosperity of shareholders and investors.

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