Challenging Position - Seasonal Tax Expert Intuit Employee Review

4.0
Aug 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work from home. All equipment supplied by Intuit. Choice of hours to work within parameters, good training resources, performance incentives, season-end bonus. Abundance of hours to work during the season if you want more time. Good backup support for help in answering client calls. Complex proprietary IT ecosystem that requires quite a bit of experience to become productive.

Cons

Very close AI monitoring of activity using memorized scripts that must be conformed to exactly in opening and closing with the customer. Daily and weekly detailed feedback on your call performance becomes a little claustrophobic. Seasonal jobs do not often translate into continuing employment AFAIK.

Explore other reviews about Intuit

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of great, smart, hard working people to work with! There are learning resources and opportunities to take ownership

Cons

Systems and reporting could use some improvements

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and good people

Cons

Culture has shifted drastically. The expectation now is do more for less. What used to be above and beyond is now just achieving expectations. You're expected to absorb the work of everyone let go. You do 4 peoples' jobs, but the concept of promotions or pay raises is out of the question. Trust from customers and employees toward leaders is completely broken. The only prosperity being powered is the prosperity of shareholders and investors.

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