Lots of pasturing, poor decisions and lack of leadership - Anonymous employee Intuit Employee Review

3.0
Sep 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. We care give back.

Cons

Culture: Strong culture and traditions make it difficult for new hires and acquired company's to assimilate in the culture and grow their careers. What was a strength is turning into a corporate hierarchy and messy politics. One mistake will cost you your career. Be careful who you trust and make sure you look, sound, talk as everyone else or you will not fit in or be liked, regardless of your ideas and performance. Leadership: Leaders love to pasture and protect their friends even at the cost of the company. Leaders say they solve for employees but in reality they solve for the company and shareholders and often employees are left to fend for themselves. Promotions are given by tenure and friendship vs performance and skill set. The tenure leadership tries to undermine newcomers to ensure they stay ahead. Every July the company has major layoffs but instead of impacting groups that are under performing the executive team protects their own. Annual surveys are not valued anymore and often are manipulated anyway to ensure leadership is viewed positively regardless of their performance and capabilities. Customers: The company is shifting their focus away from customer service to keep competitive. What was a company that cares for customers has drifted away. Support has slowly been removed or moved overseas. Products: Are average at best. Slow to improve. Focus is all about 3rd party apps vs making the core products better. Acquisitions have failed.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, Good staff lots of benefits

Cons

Little room to grow unless you are relocating

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office Perks: Free gluten-free lunch on Wednesdays, along with free snacks and coffee.

Cons

Zero Real Training: They do not properly train you for the actual job. The training is completely rushed and horrible, leaving you highly unprepared for the actual workflows. Complete Isolation from Management: You are entirely on your own. You will almost never actually meet with your team lead or management for constructive guidance. The "Hunger Games" Culture: The entire operation is completely unorganized and highly unprofessional. You are constantly reminded that you are easily replaceable, creating a toxic, high-stress atmosphere where everyone is walking on eggshells. Absurd Case Metrics & Restricted Breaks: The job is run like a jail. They actively discourage you from taking your legally allowed breaks and expect you to process complex cases back-to-back with zero breathing room. Unethical Directives on Fraud: Shockingly, there are instances where you are actively encouraged to keep fraudulent accounts open rather than properly securing them, which goes against basic compliance integrity. Forced Scheduling & Lack of Agency Support: Management will force you into late schedules with no flexibility. The Blindside Firing: There is zero job security here. If they decide they are done with you, they will simply call your staffing agency behind your back and fire you with absolutely no explanation, leaving you completely blindsided and locked out of your systems without warning.

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