Company is unreliable!! - Customer Service Representative Intuit Employee Review

1.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros are non existent with this company!!

Cons

The cons with this company are they are very unorganized they had two team leads give me totally different schedules after working one schedule for a month straight! They have training that last 3 weeks then they expect you to fully know how to navigate quickbooks online! They also make” business decisions “ where they fire multiple agents for no reason . So they basically don’t care about the people they hire because of course we all have lives to maintain !

Explore other reviews about Intuit

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of great, smart, hard working people to work with! There are learning resources and opportunities to take ownership

Cons

Systems and reporting could use some improvements

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and good people

Cons

Culture has shifted drastically. The expectation now is do more for less. What used to be above and beyond is now just achieving expectations. You're expected to absorb the work of everyone let go. You do 4 peoples' jobs, but the concept of promotions or pay raises is out of the question. Trust from customers and employees toward leaders is completely broken. The only prosperity being powered is the prosperity of shareholders and investors.

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