GSBG Elite Payroll Onboarding Associate - Associate Bookkeeper Intuit Employee Review

3.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoy working from home, this gives me the flexibility to continue with my bachelor's degree and take care of my daughter. I think we have a great culture here at Intuit, it can feel very inviting at times. Management does their best to support, I am personally grateful for my M1. My coworkers tend to be very supportive, and that is necessary while most of us work alone from home.

Cons

This is a very political company. I think leadership dismisses/ignores several at-hand issues because they are stuck in their ways and afraid of change. Some tenured agents are extremely blunt and rude, it really affects the company's culture and value. I also wish we were given trainings with each major change that's made, instead we get a long and complicated email and are expected to change on a dime.

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Intuit Response
1y
Thank you for your review and thoughtful advice. We agree that our culture is amazing and glad you’ve been able to experience that. We also appreciate your feedback on leadership and training. We strive to develop leaders who fully support and encourage their teams but we also realize that our leaders can influence our employees’ work experiences. Your input is helpful so we want to encourage you to add it to HR Connect so we can work to address the issues you mention. We’ll also share your thoughts with our People Experiences team. Thank you again for your review and the 4 years you’ve spent helping us power prosperity for the customers and communities we serve.

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Pros

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Cons

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1.0
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Pros

Office Perks: Free gluten-free lunch on Wednesdays, along with free snacks and coffee.

Cons

Zero Real Training: They do not properly train you for the actual job. The training is completely rushed and horrible, leaving you highly unprepared for the actual workflows. Complete Isolation from Management: You are entirely on your own. You will almost never actually meet with your team lead or management for constructive guidance. The "Hunger Games" Culture: The entire operation is completely unorganized and highly unprofessional. You are constantly reminded that you are easily replaceable, creating a toxic, high-stress atmosphere where everyone is walking on eggshells. Absurd Case Metrics & Restricted Breaks: The job is run like a jail. They actively discourage you from taking your legally allowed breaks and expect you to process complex cases back-to-back with zero breathing room. Unethical Directives on Fraud: Shockingly, there are instances where you are actively encouraged to keep fraudulent accounts open rather than properly securing them, which goes against basic compliance integrity. Forced Scheduling & Lack of Agency Support: Management will force you into late schedules with no flexibility. The Blindside Firing: There is zero job security here. If they decide they are done with you, they will simply call your staffing agency behind your back and fire you with absolutely no explanation, leaving you completely blindsided and locked out of your systems without warning.

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