- Lack of forward decision-making is slow and cumbersome. While the tech may not be ageing it certainly suffers from enough problems that hinder it from achieving what it really could. I'd love to say it's a tech issue but it's totally a decision-making and action issue.
- We don't have a dedicated CTO, so you've got leadership playing multiple roles which is fine, but I do think a clear segregation helps long-term allowing other roles to focus better.