Left in the Dark - Digital Assets Specialist Iyuno Employee Review

2.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

I loved the people that I met in other departments that I wanted to work in and I do love the work that the company is doing but I didn't get to be apart of any of that. HR is trying to look out for the employees as well as the company which I appreciate, I was able to reach out to HR and let them know about my actual career desires at Iyuno and they tried to connect me with folks who would help me.

Cons

I was brought in with increasingly little to actually do and called out for lack of productivity and responsiveness when the job I worked was entirely reliant on clients and coordinators providing us with accessible deliverables to ingest. In the last few weeks, those assets slowed to a crawl and I could not do any actual work. On top of this, I received very limited training that gave me enough base knowledge to do the most basic of tasks in my job, but there were not enough resources or time to properly train anyone on our team. During my time at Iyuno, our team also changed supervisors which drastically affected the entire composition of the team personally; what went from actual video weekly check ins and regular conversation turned into a supervisor who only contacted you if something was wrong, which made the lack of communication that happened on a regular basis even worse and made me feel discouraged to reach out or trust my supervisors in any instance. I performed every aspect of the job that I could possibly do based on the very limited training I received so I really don't know what I could have done to improve my performance if there was quite literally nothing for me to do. I just felt completely hung up to dry and I wanted to make things work. Furthermore, when given the option to do an exit interview with the company that I wanted to fill out and give them all this information, my internal account with Iyuno was disabled and HR told me "that's fine :)". No, I wanted to tell you what went wrong so this doesn't happen again.

Explore other reviews about Iyuno

5.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, fun work and nice office

Cons

There was a steep learning curve at first.

1
avatar
Iyuno Response
11mo
We appreciate this positive feedback! Iyuno's creative team of collaborators are among the best in the world and we agree that they are great!
1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

At the beginning, I had stable work and didn’t have to worry about making ends meet. Iyuno was enough as my main income, and I could live comfortably.

Cons

Over time, my workload was gradually reduced without any explanation, despite having five years of experience and consistently high-quality work. I was effectively replaced by new translators while being kept in the dark. This has left me uncertain about my future, and unfortunately, I can no longer rely on Iyuno as a primary source of income. After years of dedication and turning down other opportunities to stay loyal, this outcome is very disappointing.

4
avatar
Iyuno Response
3mo
Thank you for your feedback and for the years you contributed as a freelance subtitler. We value the expertise and commitment of our freelance community and are sorry to hear this was your experience. Work volumes in our industry can shift based on client demand, language needs, and project mix. That said, we recognize that changes without clear communication can be frustrating, especially for long-standing contributors. We expect our teams to engage with freelancers respectfully and transparently, and we do not support practices that leave contributors feeling overlooked or disregarded. Your feedback highlights an area where we must continue to improve. Iyuno values quality, experience, and professionalism, and we do not reduce opportunities based on individuals raising questions or concerns. Thank you again for sharing your perspective. We wish you continued success.
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