Pros
All locations have their own shop
Cons
I would like to address an ongoing concern regarding shop repairs and driver downtime. At some locations, trucks are being released without the necessary repairs completed, which results in repeated shop visits for the same issues. This not only affects productivity but also creates unnecessary frustration for drivers. Despite these repeated shop delays, dispatch and management are reducing — and in some cases making changes to downtime pay. Drivers rely on this compensation when our (Otr & Regional drivers), equipment is not road-ready. We are the ones operating the trucks daily, and we often know when something is wrong. However, some shops disregard driver input unless a code appears in the system. As a result, trucks are released with unresolved problems, causing drivers to return to the shop for the same issues while being denied proper pay. These changes go against the expectations and agreements drivers signed up for. This pattern is part of reason the company stand to lose, or may have loss experienced drivers. It gives the impression that driver concerns and best interests are not being valued. Drivers take pride in our work and want to operate safely and efficiently. Addressing repair issues properly and ensuring fair, consistent downtime pay will help rebuild trust and retain the dedicated drivers who keep this company moving.
