3.0
May 9, 2018
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
It's a reasonably nice office, they'll normally back you up on the phones, most of the direct managers are pretty good and for the most part it's pretty difficult to get fired
Cons
The higher ups will hire people for positions they are not really qualified for, in addition if you have to kick a fix up the chain to someone not in a call center it usually takes a month to get fixed but customers are never understanding of that fact.