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      J.P. Morgan

      Engaged Employer

      J.P. Morgan reviews

      Great benefits and ample time off but that's about it. - Customer Service Representative J.P. Morgan Employee Review

      2.0
      Jun 28, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Nice campus with cafeteria, lounge and other perks Ample vacation, sick and PTO time Overtime available on occasion Corporate discounts Good starting pay Lots of schedule options

      Cons

      Little opportunity for financial growth Training is long and ultimately not effective. Most of what you do you will have to learn on the job. Lots of favoritism Incompetent managers seemed to be common. Only about 50% of managers are trying to improve morale and promote a team environment. Recruitment staff flat out lies to applications. Promised promotion potential is grossly exaggerated. Little job security.

      Explore other reviews about J.P. Morgan

      5.0
      Jun 29, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment culture and people. Nothing to complain

      Cons

      Nothing. All good at JPM

      3.0
      May 12, 2026
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. One of the best banks, heavy on tech and AI, that makes my life simple 2. Bonus is consistent every year 3. The company is highly social and multicultural. 4. A lot of training program to upskill and develop.

      Cons

      1. A lot of administrative items to take care of, a significant portion is spent on meetings, meetings are called to establish an agenda for next meetings, and so on. 2. Layoffs, all year round- sometimes significant, while in the middle of delivery. If your manager is off-site/ another city/country, you are more likely to be impacted. 3. Departments may have skewed gender or racial ratios. It is best to stay away to avoid discrimination (to be fair, this has less to do with culture and more to do with who the head of the department is).

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      J.P. Morgan reviewsJ.P. Morgan Customer Service Representative reviewsJ.P. Morgan review