Understaffed. Corporate culture. Good benefits - Residential Concierge JBG SMITH Employee Review

3.0
May 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are competitive. In 2015, JBG offered CareFirst Blue Cross Blue Shield.

Cons

Understaffed and chaotic office with overlapping job responsibilities. High turnover. Inadequate company procedure to address bedbugs and other pests, meaning angry residents and helpless staff. Many corporate platitudes, but little genuine responsiveness to employee frustrations.

Explore other reviews about JBG SMITH

5.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture and benefits

Cons

Recent downsizing and restructuring of teams

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture, reources, and leadership.

Cons

Pay is below market value.

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