Challenging work environment with poor management and entitled customers - Sales Associate JCP Portraits Employee Review

1.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Photography, cute babies, tips, coworkers.

Cons

Bad upper management, lack of training, no raises, the holidays are busy and they work you to the bone with no recognition, on you about standing with the customer while you sell, no upward mobility after a year and a half, faulty equipment, terrible ventilation in studio so it’s either cold af or hot af, some customers are nice but most are rude and entitled. Expect a luxe photography experience just to pull out a damn group.

Explore other reviews about JCP Portraits

5.0
May 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good hours and employees temhere

Cons

Not high enough pay per hour

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I love photography, I loved a lot of my clients so the work itself I enjoyed Manager just above me was awesome I started in school photography prior to Covid and loved it. If you do anything for Shutterfly, would only do school photography.

Cons

These apply to the company itself and business practices, not co workers: -Inconsistent Hours -Did not respect availability schedules (even after raising concern to District management, was offered a TEMPORARY pay increase to ignore my availability and come in because not enough people were hired for holiday season) -Pay was low for how much you're expected to do which for me included an 11 hour day because they book every 15 minutes, dock us for going over time, but expect a newborn baby shoot to be done. But we are at the same time expected to keep customers happy and blamed for a shoot going low in sales. It's a baby and every family deserves good photos of their baby. Not for it to be rushed to follow quotas which definitely won't be met when people don't want to come back.

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