It was an ok experience. As a business student who has already done retail, I didn't learn that much new information. - Sales Manager Intern JCPenney Employee Review

4.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Everyone is really treated as a family, and there are great discounts for associates. That's about it....

Cons

There is definitely a disconnect between mgmt, supervisors, and the regulars who work as cashiers/sales associates. Plus the SM, ASM, MEM all seem to just let others do heavy lifting as they bark orders. Lots of lost communication from sr. mgmt down to the store level, so all teams in the store are on different pages.

Explore other reviews about JCPenney

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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