Overall, I like my job and find it a good place to work while in high school or college as they are flexible. - Customer Service Associate JCPenney Employee Review

3.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to taking days off and adjusting availability, actual work done on the job is enjoyable for the most part

Cons

Pay is lower than competitors, managers are poor at communicating information

Explore other reviews about JCPenney

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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