Saddened at how the "outsiders" brought in 13 years ago destroyed a great company. I retired. - Project Management JCPenney Employee Review

2.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

The lower level employees are great. The corporate facility is very nice. The vacation time provided is very good.

Cons

Senior management cannot make up their minds. Major priorities change every 6 months or more often. They waste money beginning IT projects and then cancelling them. They want to compete with Macy's when the JCP cstomer is more Kohls/Target. They don't have money for middle and lower level people but there always seems to be plenty of money for the very senior management for signing bonuses, salaries and stock options (restsricted and unrestricted. The current members of the Board of Directors are incompetent as were the previous members Boards for the past 15 to 20 years.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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