Expected to work more hours than originally stated - Department Supervisor JCPenney Employee Review

2.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Associates were mostly nice to work with. Hours were aways guaranteed to us middle management.

Cons

Under the new Ron Johnson system, everyone is expendable even if they have been with the company for 40 years. They cut half of middle management and expected sales associates to do their work at minimum wage or just above. Pay raises are between 1.5 percent and 5 percent per year, based on qualifications. If you are a supervisor they ask you to work off the clock for free to get your job done. Also, if a manager hears an associate mention something negative about the new pricing to another associate they will be fired.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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