Learning experience to build people skills. - Customer Service Associate JCPenney Employee Review

3.0
Sep 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Employee discount. Employees. Build people skills.

Cons

Unreliable hours, too much one week, none the next. Insufficient pay. I worked there almost 7 years and only made $8.36 per hr. Staying way too late to clean up the store. Wanted to be full time but was never given the opportunity. No benefits.

Explore other reviews about JCPenney

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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