I like where we are headed. - Lead Expert Div III JCPenney Employee Review

3.0
Dec 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Discount, flexible hours, generous overtime for leaders. Stock options are good as well.

Cons

Our customers continue to the nastiest, rudest people you'll ever encounter. They let their children run amuck, this holiday season I've left work everyday hating children.

Explore other reviews about JCPenney

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours great staff. Enjoyed my time

Cons

The pay could be better.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discounts were alright

Cons

As a Cashier or Omni associate they don't take you seriously. Leadership loves to play hot potato with responsibilities and many times cashiers gets stuck with it. When dealing with angry customers they the managers don't show up or completely undermine you making you look like an ___.

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