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      JCPenney

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      JCPenney reviews

      Not so Good - Customer Service Associate JCPenney Employee Review

      1.0
      Jul 18, 2010
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's Basically Easy Work, Pretty relaxed environment, some friendly co-workers, Relaxed break and lunch time monitoring, A Very good discount

      Cons

      Leadership is next to extinct, Can't get feedback on performance at work, Getting Credit Applications is more important than service, Hours are sparse

      Explore other reviews about JCPenney

      5.0
      Mar 4, 2026
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      laid back work environment for a college student

      Cons

      salary stayed the same throughout the years

      3.0
      Jun 25, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      its a good starter job for someone in high school

      Cons

      schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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