It was a Good first job and helped me gain the skills I needed as a future college student (i.e. overcame shyness) - Customer Service Associate JCPenney Employee Review

3.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

The people you work with / Very lenient

Cons

Long hours at Christmas and Thanksgiving + too routine b/c we did the same thing everyday

Explore other reviews about JCPenney

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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