It was alright... Not to bad. - Customer Service Representative JCPenney Employee Review

4.0
Oct 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Easy to catch on. It's a great area so its busy so you won't just be there bored.

Cons

It's a department store so it's messy and customers are rude. The management get angry when you call them to verify stuff but if you do it with out telling them they get mad too.. They play favorites also. If your not a favorite your kind of s.o.l.

Explore other reviews about JCPenney

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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