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      JCPenney

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      JCPenney reviews

      easy - Customer Service Specialist JCPenney Employee Review

      5.0
      Jun 25, 2015
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good enviroment and happy to work everyday. easy hiring process. all they need is a smiley face. positive attitude

      Cons

      sometimes people were to bossy but not bad at all

      Explore other reviews about JCPenney

      5.0
      Jan 20, 2026
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back work, nice people to work with.

      Cons

      Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

      4.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hrs, competitive salary, friendly Coworkers, Good bosses

      Cons

      Shoplifting, lazy employees, end of day cleanup always a mess.

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