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      JCPenney

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      JCPenney reviews

      First Job for Teenagers, Not for Life - Customer Service Associate JCPenney Employee Review

      1.0
      Aug 20, 2025
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy-going except during busy season; (Back to school, thanksgiving, etc)

      Cons

      Uncompetitive pay, no chance of full-time, no vertical mobility within the store or wider company. Unreasonable emphasis on signing customers up for credit cards and service surveys.

      Explore other reviews about JCPenney

      5.0
      Jun 21, 2026
      Maintenance technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

      Cons

      Pay was low for the work load.

      3.0
      Jun 25, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      its a good starter job for someone in high school

      Cons

      schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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