Flexible hours in a remote job, but unfair bonuses - Seasonal Tax Expert JDA TSG Employee Review

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make your own hours- job is remote

Cons

Performance Bonus is not calculated on a fair and logical basis.

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JDA TSG Response
1mo
Thank you for sharing your experience and for your many years of service with our team. We’re pleased to hear that you valued the flexibility and remote work opportunities we provide. We understand, however, that your experience with performance bonuses did not meet your expectations. We strive to make our compensation and incentive programs as fair, transparent, and performance-driven as possible. Feedback like yours is important because it helps us identify areas where communication and clarity may need improvement. We appreciate the contributions you made during your time with us and wish you continued success in your future endeavors.

Explore other reviews about JDA TSG

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training and online support for using Intuit TurboTax.

Cons

Windows and Google updates sometimes stall work.

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JDA TSG Response
1mo
Thank you for your positive feedback! We're glad to hear that our training and support helped you succeed in your role. Providing our experts with the resources they need is a top priority, and it's wonderful to know that made a difference in your experience. We also appreciate your feedback regarding system updates and will continue working to improve the experience. Thank you for being part of the team and for your encouragement.
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

It's nice that for most role, it is fully remote. Nice people to work with.

Cons

There is a lack of documentation for the role. Almost always learned how to do something by getting it wrong the first time. Generally, the team seemed to have a antagonistic feeling with the client we served and rested on the laurels of past accomplishments.

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JDA TSG Response
2w
Thank you for taking the time to share your experience with us. We're happy to hear you enjoyed the flexibility of our remote environment and had the opportunity to work with great colleagues. We also appreciate your honest feedback about documentation and the learning experience. We're always looking for ways to strengthen our onboarding, training resources, and internal processes so employees feel supported from day one. We wish you continued success in your career and appreciate the time you spent with JDA TSG.
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