Good people, poor pay - Customer Service Representative JELD-WEN Employee Review

3.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, local management is decent, remote work opportunities. Most of us get along well & have a good work environment.

Cons

It’s automatically expected that you’ll take on other duties and be responsible for projects not in your description. It’s very hard to get a raise or promotion. If your department is understaffed JW thinks it’s perfectly reasonable to expect everyone else to do the extra work with no additional payment & they have little desire to fill vacated positions.

Explore other reviews about JELD-WEN

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was great but hot

Cons

Management sucked and did not care

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

Continuous layoffs, declining revenue, exit strategy focused.

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