Loan Officer - Anonymous employee JG Wentworth Employee Review

1.0
Apr 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

adjustable work hours, not micro managed, lots of perk food offered

Cons

The corporate management is terrible, and this trickles down to branch management. Corporate management talks constantly about how the company montra is "Family" first. This is a lie - i.e. your wife is pregnant and ready to deliver - you have a planned time off scheduled and management asks that I fly to one of the branches to do training during my scheduled time off. They don't care that my wife is giving birth it is all about the company and what I can do to assist in the bottom dollar. Loan officers are required to work 2-3 evenings each week and then work 2 weekend days each month. You would think with this extra time working you would be able to alter your time in or take a day off during the week. Rarely is this the case - because as a LO you are required to lock a specific number of loans p/month and then also follow your files to close. About 60% of my loans would not close in the lock time of 45 days without my constant following. Again JG does not care about how much time this takes away from my family - They are focused on how much money I am able to close for the companies bottom dollar. Also, if you do not meet the expected locked/closed loans and or $$ of loans closed each month you will be lead out the door. If you have a wife and children and also want a life outside of JG Wentworth I would never suggest this company. They will suck every minute you have out of you.

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5.0
Jun 8, 2026
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CEO approval
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Pros

It is a great company

Cons

Can be demanding work hours

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. It is motivation to look for better employment opportunities.

Cons

Ive not experienced any other work circumstances like I have with JGW and I pray that I never do again. It took me reaching out to my manager numerous times and getting no response and reaching out to HR 3 times to finally get clarification on what the correct pay would be, when accepting the job offer I was given incorrect information on how the commission break down works, that took me being employed for 3 months to finally get that answer but it opened my eyes to realize ALL of management lacks proper communication skills. The accounts we are given are terrible I have kept track of the accounts I am reviewing in a day after typically reviewing 100 accounts in a day there is usually only 5-7 accounts that are successful to send offers on this is less than 10%. The communication between customer service and negotiators are horrible, and their processes are ages behind. The customers go with JGW due to the name but they are light years behind other debt settlement companies.

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