Changes are Slow - Finance JG Wentworth Employee Review

It is a great company

Can be demanding work hours

Work life balance. It is motivation to look for better employment opportunities.

Ive not experienced any other work circumstances like I have with JGW and I pray that I never do again. It took me reaching out to my manager numerous times and getting no response and reaching out to HR 3 times to finally get clarification on what the correct pay would be, when accepting the job offer I was given incorrect information on how the commission break down works, that took me being employed for 3 months to finally get that answer but it opened my eyes to realize ALL of management lacks proper communication skills. The accounts we are given are terrible I have kept track of the accounts I am reviewing in a day after typically reviewing 100 accounts in a day there is usually only 5-7 accounts that are successful to send offers on this is less than 10%. The communication between customer service and negotiators are horrible, and their processes are ages behind. The customers go with JGW due to the name but they are light years behind other debt settlement companies.