Gain experience and move on - Anonymous employee JG Wentworth Employee Review

3.0
Jan 11, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It comes down to what team you're on. I'm on a decent team and I like the people I work with for the most part. It's a good place to gain experience for a year or two before moving on. Regardless of what position you're in or how much growth is available to you, if you try to take a positive mindset, you can find ways to make it a learning opportunity. But when it's time to go, it's definitely time to go--this isn't a place worth staying at longer than you need to.

Cons

The company's treatment of employees is totally out of touch, like they're a textbook example of what NOT to do to retain employees in the modern workplace. They spend all this effort on recruiting new ppl to keep up with turnover instead of just making it worth ppls while to stay. It's not the worst but they say they're this amazing place to work which is a joke. They underpay and overwork ppl, and high performers and people who go above and beyond who aren't in commissions based jobs end up not being compensated well for the extra work they do. They take great employees and put so much work on them without extra pay that they burn out and leave, which only leave a ton of extra work for the other employees who take on the extra workload, and then they get burnt out....it's a cycle of burnout. I know people who have to work two jobs because the pay is so low, meanwhile they're working at a company that's supposed to be helping people get "financial freedom." The call is coming from inside the house, hello!! The benefits aren't even competitive--they're standard or even substandard if you look at other financial companies' benefits. It's a joke. The obviously fake positive reviews and the company's rude and defensive responses to negative ones speak for themselves. It's embarrassing actually, like as an employee that reflects poorly on me. There are proven ways they can make it a better place to work, boost morale, retain employees etc, they'd rather spend their money and time flooding this with fake five star reviews and recruiting college kids who don't know better.

Explore other reviews about JG Wentworth

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great company

Cons

Can be demanding work hours

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. It is motivation to look for better employment opportunities.

Cons

Ive not experienced any other work circumstances like I have with JGW and I pray that I never do again. It took me reaching out to my manager numerous times and getting no response and reaching out to HR 3 times to finally get clarification on what the correct pay would be, when accepting the job offer I was given incorrect information on how the commission break down works, that took me being employed for 3 months to finally get that answer but it opened my eyes to realize ALL of management lacks proper communication skills. The accounts we are given are terrible I have kept track of the accounts I am reviewing in a day after typically reviewing 100 accounts in a day there is usually only 5-7 accounts that are successful to send offers on this is less than 10%. The communication between customer service and negotiators are horrible, and their processes are ages behind. The customers go with JGW due to the name but they are light years behind other debt settlement companies.

2
See reviews by: Helpful|Rating|Date|All