Former Employee - Anonymous employee JG Wentworth Employee Review

2.0
Aug 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My department actually had incredible improvements during the time I was employed with JG Wentworth. The talent grew, the processes improved and our deliverables improved. I felt satisfied with my compensation although others did not. I felt the top management of our department is one of the few in the company that was actually more than competent, and pushed the company forward.

Cons

The company as a whole is run so poorly. Operations are terrible, employee morale in operations departments are terrible. Money is spent in the wrong areas and the wrong people are hired. As heard on the last stockholders conference call, its fairly obvious that leaders in operations and the A-level executives do not know what they are doing. The precipitous drop in stock price shows. The business model as a whole does not provide much benefit to society as a whole, and there is no growth at all in the core structured settlements business. "Grow the Core" is a laughable statement. The only way to do so when you already have a predominant market share in a niche financial instrument is to stretch the boundaries of morality and profitability. This has also been shown. You never hear anything about the company doing any sorts of charitable works because the executive team doesn't care about anything or anybody besides hanging on to their corner offices. Also, with the new regime, JG Wentworth has been trying to re-brand itself to employees as a top place to work, yet it's draconian policies, culture based on favoritism and misogyny, and employee morale says differently. There are a ton of back office, behind your back sniping on other people in the company (and even in the same department). The people within the company with the talent to jump ship into better opportunities are beginning to do so, and I believe this will continue until all that is left is a shell of a public company barely hanging on.

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Pros

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Cons

Can be demanding work hours

1.0
Mar 27, 2026
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Pros

Work life balance. It is motivation to look for better employment opportunities.

Cons

Ive not experienced any other work circumstances like I have with JGW and I pray that I never do again. It took me reaching out to my manager numerous times and getting no response and reaching out to HR 3 times to finally get clarification on what the correct pay would be, when accepting the job offer I was given incorrect information on how the commission break down works, that took me being employed for 3 months to finally get that answer but it opened my eyes to realize ALL of management lacks proper communication skills. The accounts we are given are terrible I have kept track of the accounts I am reviewing in a day after typically reviewing 100 accounts in a day there is usually only 5-7 accounts that are successful to send offers on this is less than 10%. The communication between customer service and negotiators are horrible, and their processes are ages behind. The customers go with JGW due to the name but they are light years behind other debt settlement companies.

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