beware of management - Inside Sales Account Manager JM Eagle Employee Review

Supportive team, strong leadership, amazing benefits, the best work life balance I have had in years and excellent growth opportunities.

Fast-paced environment that can sometimes lead to long hours.

Co-workers, Co-workers , co workers

Upper Management -The Head of HR has consistently demonstrated a concerning lack of experience and professionalism in managing the department. Communication is frequently delayed, with responses to even basic employee concerns taking far longer than reasonably expected. This has created unnecessary frustration among staff and reflects poorly on the overall efficiency and effectiveness of the HR function. Additionally, there appears to be a significant lack of knowledge regarding standard HR practices, employee relations, and the leadership responsibilities expected of someone in such a senior role. Rather than providing guidance, structure, and support, the department often feels disorganized and unprepared under her leadership. A Head of HR should set the standard for professionalism, responsiveness, accountability, and competence. Unfortunately, those standards are not currently being met. The overall handling of employee matters has raised serious concerns regarding the department’s credibility and effectiveness. During my tenure with the organization, I have worked with several HR leaders and have never experienced this level of dysfunction. In the relatively short period since her employment began, the corporate HR department has experienced more than eight resignations, which raises additional concerns about leadership stability, employee morale, and departmental culture. The owners should recognize that the real issue is poor leadership and ineffective management. Strong leadership starts with accountability.