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JM Family Enterprises

Engaged Employer

Don't Sip the Kool-Aid - Customer Service Associate JM Family Enterprises Employee Review

2.0
Oct 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Health benefits are great and there is a doctor on campus

Cons

Core values are only recognized when it's convenient for management. Mobility within the company is solely determined by a detached upper management team, not your aspirations. They'll move you and expect you to succeed and be grateful.

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JM Family Enterprises Response
3y
Thank you for taking the time to leave a review. We are thrilled to read your positive comments about our health benefits. We would like to learn more about your comments regarding our core values and movement within the organization. Please feel free to email me your contact information to talentacquisition@jmfamily.com directly to discuss further. We appreciate your feedback.

Explore other reviews about JM Family Enterprises

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits Kind people Interesting work

Cons

Promotion is difficult, lots of competition and fewer manager positions open up because of low employee turnover

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

JM provides good opportunities for the range of professional corporate occupations available in South Florida.

Cons

Too much "get along, go along" culture which may be okay if one is planning to stay with JM through retirement, but is not helpful if one's career progression involves employment with other companies. As a rule, the best places I worked at encouraged creativity, systems thinking, adaptability, integrity, and trust. These values felt lacking during my six-month tenure at JM back in 2014.

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