Pros
Benefits package is great
I enjoy my teammates
Cons
Inconsistent mangers, except a couple. They blow off important meetings, don't respond to issues, it's always "we will circle back to this next week." I've worked under 8 or 9 managers in 7 years. Systems are completely unreliable and constantly going down. The expectations are unreasonable, I have been coached negatively for going above and beyond (crazy because most employers strive to provide the best service for their customers) Depending on department, no room for advancement. I also cross trained in 5 new skills with zero pay increase. It's an okay job if you are just looking for a check, not a career.