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      Jama Software

      Engaged Employer

      Jama Software reviews

      A great place to work! - Customer Support Specialist Jama Software Employee Review

      5.0
      Aug 17, 2021
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Since day one I felt the empathy between the colleagues, everybody is so kind and willing to provide assistance. 2. The communication between everybody is excellent, to help find solutions. 3. Great environment and incredible team! 4. Even though is a challenging work product, the tools and documents provided for training and production are great. It allow me to learn more than any other job, which it is amazing!

      Cons

      1. Some non-updated information of how to use the product. Require more than a little research to find any answer to an inquire.

      Explore other reviews about Jama Software

      5.0
      Mar 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people and strong collaboration across departments - Attentive and supportive onboarding experience - Encouraging environment for new ideas - Supportive and responsive People team - Diverse customers with interesting, meaningful challenges to solve - Great product that is staying current with new technologies - Strong support for remote work

      Cons

      - Fully remote environment requires strong work habits and discipline - Need to be proactive to stay connected when working remotely

      2.0
      Jun 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peers are a true pleasure to work with and it's easy to cross-collaborate.

      Cons

      Leadership is all-in on AI and confident that they will be the exception to the second wave of regret you see other SaaS companies who adopted earlier expressing. Leadership is demanding faster output and criticizing and eliminating any old guard who flag concerns around the approach.

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